Month: February 2016

Tawk.to – live chat on your website

I recently came across this tool tawk.to that is used for incorporating live chat on your website. What’s amazing about this tool is that it is completely free and can be installed on your android or iPhone as well!

Tawk.to is a web tool that is free to signup. You need an email and a valid website where you want the live chat to be installed.

Once installed, you can manage the chats from your desktop or laptop. Users with valid email address can be configured as an agent. Many agents can be set up and the users can start chatting.




 

The web chat is a must for all websites who want to sell their products or services. The instant chat lets users get answers immediately. Their queries can be answered and any further sales leads can be developed.

Tawk.to application has inbuilt tracking and analytics of the chat and the website in general as well. It gives you the number of visits and pages where the users spent and so on.

All the chat history and communication between the agents is stored in the application. In addition, agents can answer the chats on the go by installing the mobile app. The chat sessions can be recorded on the phone and stored in the computer applications.

Agents are able to see what the user is typing in real time and it gives time to prepare for the answer. Time when the chat ended, when the user left the website, if the user liked or disliked this tool everything is recorded. The application lets you set the status message as available, away, or invisible.

I thought it is similar to any customer service web application but the answers are not customized or suggested.

Overall, tawk.to is a cool asset for your website and let’s you instantly connect to the user! Let me know your thoughts.

Assassins Creed Syndicate

In 19th century London, there are no rules. The city has gone to the dogs. Crime and corruption rules the streets of a once-great empire that stretched continents. One man controls it all, but he doesn’t live at 10 Downing Street. Crawford Starrick is a crime boss with roots in the evil Templars, who have plans for world domination. And now he sets his sights to India. Who will save this dying city and stop Starrick in his path of destruction?

Two people is all you need.

Jacob and Evie Frye are twins with a mysterious life, but we don’t know about their lineage until towards the end of the game. (No spoilers) Their father and mother stood against Starrick at the beginning of his horrible reign. As the Frye twins free London, they meet many historically significant characters, like Alexander Graham Bell, a genius inventor and inventor of the phonetic telegraph, more widely known as the telephone. Another figure they meet is famous detective Frederick Abberline, a Seargent at the time. (Search him up. He had a pretty interesting life) That specific Inspector happened to work on the Jack The Ripper cases.

This installment of the Assassins Creed franchise brings about a new tool, which is a grappling hook, which the twins can shoot out of their specially-made gauntlets. The classic hidden blade makes an appearance. Since there are two protagonists, you can choose to upgrade Evie and Jacob differently, as they have the same skill tree, but there are some skills that are specific to Evie or Jacob, such as Chameleon, which allows Evie to, simply put, “disappear” into thin air if she crouches idly. There is also a different weapon system, with three different types of weapons making their appearances:

  • Kukris: an Indian weapon meant for confrontational-type attacks. Ideal for Jacob.
  • Cane-Swords: an inconspicuous can which can extend into a deadly and stealthy sword. Ideal for Evie.
  • External Knuckles: includes Brass Knuckles. Can stun enemies very well. Ideal for either of the twins.

There are many more details in the game, and the only way to experience all of it is to play the game. Out of 5 stars, I would rate it 4 out of 5 due to the amount of bugs. Other than that, it is a very good game.

Note: all images and trademarks belong to Ubisoft.

How Social Media Can Improve Your Business

With the age of instant messaging and social media marketing, it is a clear fact that social media can improve your business. It is also proven that the success of your business largely depends on the reviews on all the social media websites. Here are a few suggestions to leverage social media.

Reviews, that can Make or Break
People in modern days have been relying more on the internet to preview a business before placing an order with them. Be it an online business or local business, customers are more and more relying on the reviews online. Word-of-mouth suggestions and opinions are always being considered before spending a dollar. Signing up for a new activity for your child, buying a new software or phone, eating out at a restaurant, all these chores are heavily being done based on the reviews!

Professional Organizations
There are certain professional organizations that provide reviews an ratings of businesses exclusively. These include Yelp, Angie’s List, Better Business Bureau, and so on. Customers look up a business on these websites before approaching a new business. The review providers are charging a heavy amount but you are not assured of the results! Professional associations with other local businesses is also a good way to improve your reach.




Social Media Reviews
Social media such as facebook, twitter, pinterest, instagram, dribble, youtube, google plus, and so on are also other great platforms to create a specific page for your businesses and making contacts through them. You can also leverage Linkedin to create a social presence. It is always better to have your own website to promote your business. The advantage of the social media marketing is that you can track the people and increase your marketing efforts based on the population. Here are some important tips to keep in mind about social media marketing:

  1. You can link your twitter and facebook accounts with the email address. Once you post on twitter, it will be automatically updated on facebook.
  2. In the same way, if you post on facebook, your post will automatically roll on twitter. How cool is that!
  3. Similarly, you can link your YouTube channel with facebook and twitter so once you post a video on YouTube, your other channels are automatically updated.
  4. It is very important to create a Google Business account and add your local address on the Google Business site. Its inbuilt tracking and insights will let you know the number of unique visitors and the type of visitors.
  5. You must create a public page on Google Plus account and link other social media accounts to it. Make contacts with other local businesses in Google Plus. Thus, Google will automatically send traffic to your website based on your local settings.
  6. You can link your WordPress account to facebook and twitter so that your posts automatically appear on all your social media networks.
  7. Also, create separate pages for each of your locations so that when users search for your business in that location, your name will appear.

Social Media also lets you to track the visitors so you can acquire their email addresses and make a email campaign to promote your business. It is important that the reviews on these websites and media are also a deciding factor whether a customer is likely to choose your business or not. With more users heavily relying on the reviews, you can leverage the available tools to improve your business reach.