Tawk.to – live chat on your website

I recently came across this tool tawk.to that is used for incorporating live chat on your website. What’s amazing about this tool is that it is completely free and can be installed on your android or iPhone as well!

Tawk.to is a web tool that is free to signup. You need an email and a valid website where you want the live chat to be installed.

Once installed, you can manage the chats from your desktop or laptop. Users with valid email address can be configured as an agent. Many agents can be set up and the users can start chatting.




 

The web chat is a must for all websites who want to sell their products or services. The instant chat lets users get answers immediately. Their queries can be answered and any further sales leads can be developed.

Tawk.to application has inbuilt tracking and analytics of the chat and the website in general as well. It gives you the number of visits and pages where the users spent and so on.

All the chat history and communication between the agents is stored in the application. In addition, agents can answer the chats on the go by installing the mobile app. The chat sessions can be recorded on the phone and stored in the computer applications.

Agents are able to see what the user is typing in real time and it gives time to prepare for the answer. Time when the chat ended, when the user left the website, if the user liked or disliked this tool everything is recorded. The application lets you set the status message as available, away, or invisible.

I thought it is similar to any customer service web application but the answers are not customized or suggested.

Overall, tawk.to is a cool asset for your website and let’s you instantly connect to the user! Let me know your thoughts.

iPhone 4S

Just before  Steve Jobs passed away, Apple introduced its iPhone 4S, which is basically same as iPhone4 but has inbuilt voice assistant Siri. It also features 8 Megapixel camera for better face detection and video stabilization. iPhone 4S also has iCloud which can synchronize all your Apple devices.

iPhone 4S already sold out its pre orders for its latest features. Apple fans are ordering the latest version of the iPhone series. Its latest features include dual core A-5 chip, built in assistant Siri, Bluetooth 4.0, 8 mega pixel camera, iOS 5, iCloud, along with other built-in applications. The data download speed of iPhone 4S is 14.4 Mbps which is double the iPhone 4.

  1. The A-5 chip is the Package-on-package System-on-a-chip developed by Apple. Apple had already released the iPad 2 with the A-5 chip followed by the iPhone 4S. Apple claims that the chip is seven times faster than A4 and has better image processing capabilities. Manufactured by Samsung, A-5 chip is the latest chips by the Apple which is included in the iPhone 4S.
  2. The voice assistant Siri, the Beta version, sends messages, sets up reminders, makes phone calls, schedules meetings, sets messages, and son based on your voice. You can activate the commands through voice and the assistant replies to you as if a person is reading to you. You can check the weather in a particular place, find out local restaurants, and movie theaters through your voice commands.
  3. Bluetooth 4, primarily consumers 90 per cent less energy. It is useful for medical technologies and medical devices for capturing the data within up to 20  feet. iPhone 4S features Bluetooth 4, through which you can synchronize and control other bluettoh devices such as headset, or mouse, or keyboard, or television.
  4. The 8 mega pixel camera is the next big thing in the iPhone 4S. Additional face detection capabilities along with auto focus, illumination sensors enhance the picture quality. Grid zoom facilities and tap to focus help to take better pictures and videos. The video stabilization in iPhone 4S is claimed to be better than the iPhone 4.
  5. iOS 5 is the latest operating system from Apple that has extended features such as messaging from one Apple device to other, seeing voice messages, capturing pictures, checking instant messages right from the lock screen. Te Notification Center acts as a one stop for all the mails, calendars, reminders, tweets, face book messages and so on.  iOS 5 has inbuilt twitter making easy social networking.
  6. The biggest buzz about the iCloud is synchronizing all your Apple devices such as the Mac book, Apple TV, iPod, iPhone, iPad, and so on. That means, you can download a book on a phone and read it anywhere on your computer or pad or mac book without synchronizing with a wire. It is automatically updated on all your Apple devices.

Compare the Apple iPhones before purchasing and the new features will pave way for more discoveries in the future models. It seems, Steve Jobs laid out future plans for the next four years despite his illness. While some argue that nothing is new in iPhone 4S, some see innovations and advanced technologies in built. 🙂

R.I.P Steve Jobs

Apple co-founder passed away leaving his followers sad. All are praying for his soul to rest in peace and hoping strength for the family members.

Steve Jobs died of pancreatic cancer. He was suffering since 2007 and underwent multiple surgeries and treatments in the battle. Though there is no known cure for cancer, efforts have been made to reduce the pain. Steve Jobs has been a role model for many engineers, computer professionals and entrepreneurs.

He found Apple computers in 1976 and had led many product innovations including the ipod, mac book, iPhone along other products. Steve Jobs and his expertise will be missed. He was just 56 years old.

The iPhone 4s released just before his death already sold out in pre orders. Apple and Steve Jobs laid future product plans for next four years before Jobs died.

Jail Breaking Apple iPhone

New iPhone users may sometimes feel stuck by the limitations of the iPhone. Most of the frustration led to jail breaking which improves the features but risks the iPhone itself. Here is a glimpse of iPhone jail breaking.

iPhone Limitations


I was shocked to realize the basic features which other normal phones have are missing from Apple iPhone. I wouldn’t have bought an iPhone if I knew these drawbacks. 🙂
  • Cannot support flash
  • Cannot run applications in the background
  • Cannot customize themes, ring tones, and colors
  • Cannot stop SMS preview when you are in the middle of something else
  • Cannot send MMS or blue tooth
  • Cannot forward text messages
  • Cannot forward contacts
  • Calendar cannot sync with Google calendar!
Moreover, if you are listening to music, answering calls and browsing the Internet in a day through iPhone, you need to keep it plugged and charge it all the time!

Jail Breaking iPhone

All these limitations have increased user frustration and led to jail breaking of an iPhone. Jail breaking is nothing but erasing the existing operating system and reloading the customizable operating system. It involves hacking the iPhone software and loading your own operating system software with customizable features.

Jail Breaking versus Unlocking

Jail breaking is different from unlocking an iPhone. Unlocking an iPhone is freeing it from the service provider you bought it and enabling it to use it on any other service. Whereas, jail breaking is the first step to unlocking but not necessarily changing the service provider.
For example, when you unlock an iPhone, you can change the service provider. But, when you jail break an iPhone, you can still continue with your existing service provider.

Advantages of Jail breaking iPhone

Cydia, Spirit, QuickPwn and so on are some of the tools to jail break an Apple iPhone. With jail breaking, you can have customized wall papers and hide native iPhone applications which you do not use.
You can practically make the iPhone work in your personal way which you want instead of getting stuck with the default options given by Apple. Hackers are continuously working on jail breaking techniques and freeing up the iPhone for better utilization.

Disadvantages of Jail breaking iPhone


Once you jail break your iPhone, you cannot return to apple software though you can continue accessing the Apps and tunes from the apple stores. Jail breaking may not be suggestible because of the following reasons:
  • Conflicts the functioning of the device itself
  • More prone to viruses and worms
  • Loss of warranty of the iPhone
  • With every iTune update, jail breaking is disabled and you have to jail break it again. 🙂
Anyways, if you still decide to go ahead, here are some guidelines for jail breaking.

Legal Issues of Jail breaking iPhone

While the hackers feel that jail breaking is perfectly normal and must be legalized, Apple still claims the copyrights. While it is entirely an individual’s decision whether to jail break or not, I think one must consider all the options before proceeding. 🙂

iPhone Apps and Accessories – A Newcomer Guide

Are you a new iPhone owner? Are you confused how to set it up? And are awed by the large number of Apps available? Welcome to the iPhone club. Here are some tips and best practices for you and your iPhone.


My husband and son cannot stop jumping after seeing the new iPhone which we got yesterday. The instructions book said to charge fully, but did not mention how long. And we have to switch it off before charging. So, how do we know if it is fully charged.

Setting up

  • Do not switch on the iPhone initially
  • Charge the iPhone using the charger provided
  • Wait for half-an-hour to one hour and switch it ON. Check if it is fully charged.
  • Download the iTunes software from apple.com/iTunes
  • Register your phone as per the instruction manual
  • Make a test call to any other phone number
  • Connect the Apple iPhone to your personal computer
  • Start downloading the applications

iPhone Apps

You need not download all the Apps given there. You can choose among the free apps given under each category. The Apple iPhone website lists all the paid and free apps under different categories. The Apps for keeping current and the Apps for fun and games are useful. Alternately, you may browse through your iPhone to download an application.

I found the following Apps useful:

  • Apps for Business: Currency Converter, Jobs, iSchedule
  • Apps for keeping current: CNN Mobile, FOX News, Yahoo, TIME Magazine, NYTimes
  • Apps for Music: Rhapsody, Top 100s by Bing
  • Apps for Students: Dictionary.com, Math Magic,  Math Drills
  • Apps for Working Out: Diabetes, Body Fitness, Weight Watchers, Calorie tracker, WebMD, Runkeeper
  • Apps for Managing Money: Expense tracker, Bill tracker, Personal assistant, Wells, BillMinder
  • Apps for Fun and Games: All-in-1, PAC-Man Lite, PandaMania

It is essential to read the customer reviews. Some apps work only on certain version of iPhone and only on Mac computer. The ‘fringe’ app is also useful in calling outside the network and saving minutes! Register at ‘Textfree’ app to send free texts to any other mobile.


iPhone Accesories

Now after the iPhone has arrived, there is a desperate need for its accessories. 🙂 Here are some of the additional accessories you may need for your iPhone.

  1. iPhone LCD Protector – To protect the screen from scratches
  2. iPhone Leather pouch – To carry your iPhone
  3. iPhone Car charger – To charge it in the car on the go
  4. iPhone Additional charger  – To avoid the hassle of carrying the charger to and fro from office
  5. iPhone Emergency battery – To charge the iPhone where you do not have a laptop or other plugin options
  6. iPhone cradle – To charge and rest your iPhone

meritline offers iPhone accessories at a reasonable rate. But, they take two weeks to deliver. If you cannot wait that longer, eForCity can send you the product instantly. The docking station at amazon is $24 and can accommodate your iPhone along with its LCD protector.

In addition, buy.com, newegg, tigerdirect, tech4shop are some other websites to check for iPhone accessories.

Remember to read the user reviews and additional information  before ordering any product and check for its compatability for the iPhone you own. Best wishes for your new iPhone and the monthly internet service charges that your provider bills you. 🙂